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  • Help
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Your account

Do I have to create an account to shop with you?

Yes you do, but it’s simple to do and allows you order easily without having to filling in your details every time you shop with us. You may have the option of storing your card details with your account to avoid adding them every time you with us, but you do not need to use this option.

By opening an account you will also receive benefits such as order tracking, regular newsletters, and exclusive discount and special offers. If you do not wish to receive newsletters and offers you can decline these by selecting the relevant box when opening your account or by changing your account settings at any time.

Note that The NUXE Loyalty Programme has ended on 30, April 2021. You can no longer access your loyalty programme account. Points cannot be redeemed and e-vouchers are no longer accessible.

What is NUXE loyalty programme?

The NUXE Loyalty Programme has ended on 30, April 2021. You can no longer access your loyalty programme account. Points cannot be redeemed and e-vouchers are no longer accessible.

How do I redeem loyalty points?

The NUXE Loyalty Programme has ended on 30, April 2021. You can no longer access your loyalty programme account. Points cannot be redeemed and e-vouchers are no longer accessible.




Do loyalty points or e-coupons expire?

The NUXE Loyalty Programme has ended on 30, April 2021. You can no longer access your loyalty programme account. Points cannot be redeemed and e-vouchers are no longer accessible.

Will I start collecting points as soon as I place my first order?

The NUXE Loyalty Programme has ended on 30, April 2021. You can no longer access your loyalty programme account. Points cannot be redeemed and e-vouchers are no longer accessible.

How do I change my details on my NUXE Account?

You just need to go to your My Nuxe & section

Can I sign-up for your NUXE newsletters?

It’s very easy to sign up for Nuxe UK newsletter.

You can either:
(i) Click here to set up an account with us. This also means when you are ready to start shopping it will be very quick; or
(ii) You can sign up via our home page.

How can I pay?

You can use any of the payment types listed below to pay for your order. Your details are safe with us as we take security very seriously indeed.

Visa, MasterCard, Maestro, Paypal, American Express

We also take fraud very seriously so all credit and debit card holders are subject to validation and authorisation.
We understand how important security is to you. When you place an order at uk.nuxe.com, we encode your information using Secure Socket Layer (SSL) encryption technology.

To find out more about SSL encryption software go to:
http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl

When will payment be deducted from my account?

Your credit card/debit card will not be charged until your order has been dispatched. You may see a temporary authorisation on your account; this is replaced by the actual charge when your order has been dispatched.

NUXE is asking me to change my password

To ensure maximum security for your personal NUXE & Moi [NUXE & Me] account, we are asking you to change your password.

If this does not answer your question, our consultants are at your disposal

Contact-us

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